Terms & Conditions

Last updated: July 12, 2026

These Terms and Conditions (“Terms”) govern your use of RevuNow (the “Service”), a messaging platform operated by Raging Rhino Group. By using the Service or consenting to receive text messages sent through it, you agree to these Terms.

Program Name & Description

Program name: RevuNow Customer Follow-Up & Review Requests.

Program description: RevuNow sends automated, templated SMS text messages to customers of participating field service businesses (such as HVAC, plumbing, and electrical companies) after a service job is completed. Messages check in on the customer’s experience, collect feedback, and — for satisfied customers — provide a link to leave an online review. Customers who report a problem are routed to the business owner for follow-up.

Consent to Receive Messages

End customers are existing customers of the participating business. During account registration or intake, each customer is asked to select their preferred method of contact. Customers who select “text” or “SMS” consent to receive automated text messages from RevuNow on behalf of that business at the mobile number they provide. Consent is not a condition of purchase.

Message Frequency

Message frequency varies and is tied to service activity. Customers typically receive 1–3 messages per completed service job (an initial follow-up and, in some cases, a brief reminder or review link).

Message & Data Rates

Message and data rates may apply. Your mobile carrier’s standard messaging and data charges will apply to messages you send and receive. RevuNow and the participating business are not responsible for charges imposed by your carrier.

Opt-Out and Help

You can cancel the text messaging service at any time. Simply reply STOP to any message you receive from us. After you send STOP, we will send a one-time confirmation message and you will no longer receive text messages from that program. To rejoin, you may opt in again through the business.

For help or more information, reply HELP to any message, or contact us at support@revunow.net. Carriers are not liable for delayed or undelivered messages.

Supported Carriers

The Service is compatible with major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

Acceptable Use

Business users agree to use the Service only to message their own customers who have consented to be contacted, and to comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and carrier requirements. Business users are responsible for obtaining and maintaining valid consent from their customers.

Fees & Billing

Paid plans are billed on a recurring monthly basis through our payment processor, Stripe. Fees are described on our pricing page and are non-refundable except as required by law. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.

Disclaimer & Limitation of Liability

The Service is provided “as is” without warranties of any kind. To the fullest extent permitted by law, Raging Rhino Group is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including delayed or undelivered messages.

Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this page. Continued use of the Service after changes constitutes acceptance of the revised Terms.

Contact Us

RevuNow — a product of Raging Rhino Group
Email: support@revunow.net
See also our Privacy Policy.